Content Service Specialist with Swedish

Do you have IT Service Desk experience? Are you fluent in Swedish language? You might be the candidate we are looking for the position of Content Service Specialist with Swedish for our globally well-known Client located in Cracow.

You will be responsible for: providing 1st line support for customer Single Point of Contacts (SPOC), execution of services to assist internal and external stakeholders, phone support and train suppliers. Additionally, you will be a part of a team in main release projects as the application responsible of the team, you will lead customers in using efficiently all functionalists of IBX applications.  Also you will work with continuous improvements of internal processes, routines and the development of new services for our customers.

The ideal candidate needs to have advanced knowledge of Swedish. Good analytical skills and a structured way of working with a client focus will be highly appreciated on this position. You should be the person with strong social and communication skills, experienced in Customer Service area (preferable technical Help Desk). Your additional value will be your experience in ITIL. You might be the chosen person, if you have the ability to take own initiatives and to think outside the box.

What our Client offers:

  • Interesting and stable job in international team
  • Competitive salary with attractive benefit package
  • Intensive training package
  • Opportunity of personal development in a multinational environment
  • Free private medical care and additional life insurance
  • Flex benefits
  • Friendly working atmosphere

If you are interested don´t hesitate submitting your application and CV in English to

For additional information you can send your request to the same address. Please be informed that we contact personally only chosen candidates.

We kindly ask you to include in your application the following clause:“I agree for processing my personal data and storage it into a database of your company in order to present me an offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. No. 133, item 883).“