IT Support Lead

Currently for our international Client we are looking for the experienced IT Support Lead to join the Gdańsk team.  The company provides an online legal service to help air passengers get compensation from airlines when their flight has been cancelled, delayed or overbooked

The IT Support Lead will be responsible for leading, supporting and developing the team of IT Support engineers based in Gdańsk, the responsibilities outlined below:



  • Lead IT Support team
  • Train, coach and mentor Support Engineers
  • Oversee and manage all requests, incidents and problems
  • General Desktop security
  • Ownership of IT office infrastructure
  • Managing IT Support hardware/software inventory and purchasing
  • Documenting IT processes
  • Ensuring internet connectivity


  • Experience in leading a team and able to offer support and advice when needed
  • Collaborative style
  • Strong verbal and writing communication skills
  • Project and change management experience
  • Happy providing Technical Support on internal systems
  • Experience with OSX and Apple hardware
  • Experience with Windows, MS Office and PC hardware
  • Experience with Google Apps for Business

What we will offer you:

  • An ambitious, international startup environment with a vision and strategy to create something BIG
  • The opportunity to develop your skills in other future projects too
  • Access to the latest technology

The company offers attractive salary and opportunity of co-creating the growing start-up.

If you are interested don´t hesitate submitting your application and CV in English through the link below:

For additional information you can send your request to the same address.

Please be informed that we contact personally only chosen candidates.

We kindly ask you to include in your application the following clause: “I agree for processing my personal data and storage it into a database of your company in order to present me an offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. No. 133, item 883).“

Barona Human Resource Services Sp. z o.o. is registered agency (license no 8297).